Petcaskets Frequently Asked Questions


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English and Spanish speaking agents are available
to answer your product related questions or process your petcasket order at:
Toll Free:   877-940-0801 (U.S. & Canada)
Tel:   905-940-0800
Castek is dedicated to 100% customer satisfaction and as animal lovers, we understand how you feel after losing one of your closest friends.
Agents are available Monday through Friday,
8:30 a.m. to 4 p.m. (Eastern Standard Time).

If you ever have a question or concern about your order please email so that we can provide assistance.
The fastest way to order your petcasket is using
the online ordering system available 24x7.
Mailing Address:
Castek Environmental Products Inc.
30 West Pearce Street, Unit 1
Richmond Hill, Ontario, L4B 1E3
Telephone:   905-940-0800
  (English and Español)
Fax:   905-940-1500
General Email:
Volume Sales:
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Pet Caskets Accepts: Accepts All Major Credit Cards