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Petcaskets.com Product Guarantee?

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P
etcaskets.com includes a 30-Day Money Back Guarantee. Please send us an email if you are not completely satisfied with your purchase. Let us know your concerns and we will be pleased to send you a refund. Shipping charges are however not refundable.

We want you to be happy with your Pet Casket but please keep in mind that as with any funeral product we cannot accept the item once is has been handled.

Petcaskets.com products are warranted to be free from defects in materials and workmanship for 30 days from the date of purchase. Within this period, petcaskets.com will, at its sole option, repair or replace any defective components, which fail to function in normal use.

Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer is responsible for return shipping costs. This warranty does not cover failures due to abuse, misuse, accident or unauthorized alterations or repairs.

This warranty is in lieu of all other warranties, whether express, implied or statutory, including any liability arising under any warranty of merchantability or fitness for a particular purpose, statutory or otherwise. In no event shall petcaskets.com be liable for any incidental, special, indirect or consequential damages, whether resulting from the use, misuse or inability to use the product or from defects in the product. Under no circumstance can the claim exceed the F.O.B. price of the product in question.

Petcaskets.com retains the exclusive right to repair or replace the product or offer a full refund of the purchase price at its sole discretion. Such remedy shall be your sole and exclusive remedy for any breach of warranty. The contract created by this order confirmation/invoice shall be governed by, construed and interpreted in accordance with, the laws of the Province of Ontario, Canada, and, if the Seller and the Buyer have places of business in different countries, the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

All actions and other legal proceedings relating directly or indirectly to this order confirmation/invoice will be litigated by the parties hereto only in a court of record in the Province of Ontario, CANADA. The Seller and the Buyer hereby consent to the exclusive jurisdiction of the courts in the Province of Ontario, CANADA in any action or legal proceeding relating directly or indirectly to this order confirmation/invoice and waive all objections to the laying of venue of any such action or other legal proceeding in any such court.

 
 
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