Petcaskets Frequently Asked Questions


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United States and Canada
FREE* "Standard Shipping" to all Canadian Provinces and United States addresses for 5 to 7 business day delivery service.

Guaranteed second day delivery service is available throughout the U.S. and Canada for an additional charge.  Please give us a call (877-940-0801) for an express delivery price to your specific address.

Free UPS Shipping Throughout North America
Carriers: offers shipping to Canadian and U.S. addresses via United Parcel Service (UPS). Custom High Strength Shipping Carton

High strength cartons protect your pet's casket after leaving the factory.  All caskets are hand packed and undergo a strict QA/QC inspection prior to shipping.

* Please call 877-940-0801 for shipping
prices to Newfoundland and Hawaii.

Delivery Times:  Orders received prior to 11 a.m. (Eastern Standard Time) Monday through Friday ship the same day. Delivery times do not include weekends.

Damaged Shipments makes every effort to ensure your pet's casket arrives perfect.  While damaged shipments are rare, if your casket arrives in a box that is visibly damaged please reject the package with your carrier and do not accept the delivery.  Be sure to call us right away so we can expedite a replacement if required:  877-940-0801.

If your package was already delivered and is damaged, please call us right away (877-940-0801) so we can coordinate with the carrier and expedite your replacement shipment.

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